The screen on Sheryl Crow’s Tesla goes black, Elon Musk saves the day

If your Tesla's screen is too dark, maybe you only need to tweak the settings.
If your Tesla’s screen is too dark, maybe you only need to tweak the settings.

Image: Sergei FadeichevTASS via Getty Images

By Stan Schroeder

What do you do when your Tesla’s screen goes black? Well, you take it to Twitter and have Elon Musk solve the problem for you, of course. 

It probably also helps if you’re famous. 

SEE ALSO: Tesla’s latest Autopilot update warns drivers about red lights

On Wednesday, Sheryl Crow queried the Twitterverse about her Tesla’s screen misbehaving.

“Help! Who knows what to do when your @Tesla screen goes black and the reset doesn’t work? Return it and get your money back??,” she tweeted. 

It does sound like a nasty problem, but it’s actually quite easy to solve. According to Musk, Tesla’s Night mode, when brightness is at 0 percent, is too dark during the day, and the company will update the software to remedy this. For now, the solution is to change your screen preference from Night mode to auto, sayeth Musk. 

Night mode with 0% brightness is actually too dark during the day. This is ultimately our fault. We will update our software so that 0% brightness is always usable relative to ambient conditions.

— Elon Musk (@elonmusk) April 3, 2019

Musk also later tweeted the company would also tweak Night mode default brightness, which is currently “too high.”

Night mode default brightness is actually too high imo. Should be lower & allow below current “0%” level. Making that adjustment too.

— Elon Musk (@elonmusk) April 3, 2019

Although it’s unclear who gave her the right advice, Crow later tweeted that she managed to solve the problems by changing the car’s settings. 

Problem solved! LOVED all of your creative responses. Best one was suggesting my kids take a look… which would have been helpful since my kid was the one who changed the settings / caused it to go black in the first place! I knew I should have interrupted school…

— Sheryl Crow (@SherylCrow) April 3, 2019

And if you’re wondering whether she’s really selling her Tesla, the answer is no.

Also, for the haters: I love my @Tesla, and have very few problems. I got the basic model, nothing overly fancy, and it was cheaper than my minivan!

— Sheryl Crow (@SherylCrow) April 3, 2019

Endings don’t get any better than this. 

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